Terms of Service

1. Acceptance of Terms

Welcome to deepgrowth.ai. These Terms of Service ("Terms") govern your use of our AI executive coaching platform and services ("Services") operated by deepgrowth.ai ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

deepgrowth.ai provides AI-powered executive coaching services including:

• • Interactive text-based coaching conversations
• • Voice coaching sessions
• • Goal setting and progress tracking
• • Session insights and analytics
• • Coaching templates and guided experiences

3. User Accounts and Registration

3.1 Account Creation

To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials.

3.2 Eligibility

You must be at least 18 years old to use our Services. By creating an account, you represent that you meet this age requirement.

3.3 Account Responsibility

You are solely responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Subscription Plans and Billing

4.1 Subscription Tiers

We offer the following subscription plans:

• • Professional Plan: $39/month - Unlimited text coaching, 3 voice sessions/month
• • Executive Plan: $99/month - Everything in Professional plus 8 voice sessions/month and advanced features
• • Elite Plan: $997/month - Premium AI + human hybrid coaching with personalized support

4.2 Free Trial

We offer a 14-day free trial for new users. Your subscription will automatically begin after the trial period unless you cancel before the trial ends.

4.3 Billing and Payment

• • Subscriptions are billed monthly or annually in advance
• • Payment is processed securely through Stripe
• • All fees are non-refundable except as expressly stated in these Terms
• • We may update pricing with 30 days' advance notice

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

5.2 Refund Policy

• • 30-day money-back guarantee for first-time subscribers
• • Refunds are processed within 5-10 business days
• • No refunds for partial months or unused features
• • Elite Plan refunds are evaluated case-by-case

6. User Conduct and Prohibited Uses

You agree not to use our Services to:

• • Violate any applicable laws or regulations
• • Share harmful, abusive, or inappropriate content
• • Attempt to reverse engineer or copy our AI technology
• • Use the service for illegal activities or harm others
• • Share your account credentials with others
• • Interfere with or disrupt our Services
• • Upload malicious code or attempt to breach security

7. Intellectual Property

7.1 Our Rights

deepgrowth.ai and its AI technology, software, and content are protected by intellectual property laws. We retain all rights, title, and interest in our Services.

7.2 Your Rights

You retain ownership of the content you create during coaching sessions. We grant you a non-exclusive license to use our Services during your subscription period.

7.3 Limited License

We grant you a limited, non-transferable, non-exclusive license to access and use our Services for personal or business coaching purposes only.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue Services with reasonable notice.

9.2 AI Coaching Limitations and Therapy Disclaimer

BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT:

• • You understand the distinction between coaching and therapy
• • You will not use our services for mental health treatment purposes
• • You will seek appropriate professional help for mental health concerns
• • deepgrowth.ai bears NO RESPONSIBILITY for mental health outcomes or crises
• • You use our coaching services at your own risk for professional development purposes only

9.3 Warranty Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEEPGROWTH.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES.

11. Indemnification

You agree to indemnify, defend, and hold harmless deepgrowth.ai and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to our Services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

Upon termination, your access to our Services will cease, but these Terms will remain in effect as to any prior use of our Services.

13. Governing Law and Disputes

These Terms are governed by the laws of [Jurisdiction to be specified] without regard to its conflict of law principles. Any disputes will be resolved through binding arbitration or in the courts of [Jurisdiction to be specified].

14. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by email or through our platform. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.