1. Introduction
deepgrowth.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI coaching platform and services (the "Services").
By using our Services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
- • Account information (name, email address, password)
- • Profile information (goals, coaching preferences)
- • Coaching session content (conversations, voice recordings, insights)
- • Payment information (processed securely through Stripe)
2.2 Usage Data
- • Session frequency and duration
- • Feature usage patterns
- • Device information and browser type
- • IP address and location data
2.3 AI Training Data
Important: We do NOT use your personal coaching conversations or data to train our AI models or any third-party AI systems. Your coaching content remains private and confidential.
3. How We Use Your Information
- • Provide and improve our AI coaching services
- • Personalize your coaching experience
- • Process payments and manage subscriptions
- • Send service-related communications
- • Ensure platform security and prevent fraud
- • Comply with legal obligations
- • Aggregate analytics for service improvement (anonymized data only)
4. Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on:
- • Contract performance: To provide our coaching services
- • Consent: For marketing communications and optional features
- • Legitimate interests: For service improvement and security
- • Legal compliance: To meet regulatory requirements
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- • Service Providers: Trusted partners who assist in operating our platform (Supabase, Stripe, Anthropic)
- • Legal Requirements: When required by law or to protect our rights
- • Business Transfers: In case of merger, acquisition, or asset sale
- • Consent: When you explicitly consent to sharing
6. Data Security
We implement appropriate security measures to protect your personal data, including:
- • Encryption of data in transit and at rest
- • Secure hosting infrastructure through trusted service providers
- • Access controls and authentication systems
- • Regular security monitoring and updates
- • Data backup and recovery procedures
Our service providers (Supabase, Anthropic, Stripe, etc.) maintain their own security certifications and compliance standards.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations:
- • Account data: Until you delete your account or request deletion
- • Coaching conversations: Retained while your account is active to maintain continuity
- • Payment records: As required by applicable law (typically 7 years)
- • Usage analytics: Anonymized and aggregated for service improvement
You can request deletion of your personal data at any time through your account settings or by contacting us.
8. Your Rights
You have the following rights regarding your personal data:
- • Access: Request a copy of your personal data
- • Correction: Update or correct inaccurate information
- • Deletion: Request deletion of your personal data
- • Portability: Export your data in a machine-readable format
- • Restriction: Limit how we process your data
- • Objection: Object to certain processing activities
- • Withdraw Consent: Revoke consent at any time
To exercise these rights, contact us here
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own through our service providers (Supabase, Anthropic, Stripe, etc.). These providers maintain appropriate safeguards for international data transfers, including Standard Contractual Clauses and compliance with applicable data protection regulations.
10. Important Disclaimer: Not Therapy or Medical Treatment
IMPORTANT: deepgrowth.ai provides AI-powered coaching services that are NOT therapy, counseling, or medical treatment.
- • Our AI coaching is designed for professional and personal development, not mental health treatment
- • We are not licensed therapists, psychologists, or medical professionals
- • Our services should never replace professional therapy, counseling, or medical care
- • If you are experiencing mental health issues, please consult qualified mental health professionals
- • In case of emergency or crisis, contact emergency services or crisis hotlines immediately
By using our services, you acknowledge that you understand this distinction and agree that deepgrowth.ai is not responsible for providing mental health treatment or crisis intervention.
11. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our platform. Your continued use of our Services after such modifications constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
For privacy-related questions, please contact us here.
Direct Email: privacy@deepgrowth.ai
14. Data Protection Officer
For GDPR-related inquiries, you may contact our Data Protection Officer through our contact form or directly at dpo@deepgrowth.ai.